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Funky Ladles Goes on 'Hiatus' Downtown

Eatery announces closure until construction finishes on Erie Street

One of Kent's newest, more popular eateries is taking a break in light of all the construction going on right outside its front door in downtown Kent.

The owners of , formerly Zoupwerks, announced on its Facebook page today that the soup and sandwich shop is shutting down temporarily.

"Funky Ladles in Kent is going on hiatus until the students return, or when this marathon road construction eventually starts to show signs of completion," management wrote on the restaurant's page.

They pointed to a sharp drop in customers and a 90 percent drop in revenue in relation to the road work as the primary reason for the temporary closure. Management said customers can expect the eatery reopen in about two months.

"We will pick up where we left off when the students return, with a new fall menu along with the same delicious staples," management posted to the Kent Patch Facebook page this afternoon.

The restaurant is almost directly in the middle of Erie Street, to align the streetscape with the adjacent $100 million redevelopment.

Other business owners with the street construction, which has eliminated parking in front of the new shops at Acorn Alley with sidewalks serving as the primary access.

Erie Street is to car traffic in mid August at the earliest.

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William B Budner ESQ. July 11, 2012 at 05:29 pm
the proof is in the screenshots. they exist on imgur. patch keeps deleting the comments i post so you likely wont see this one either. protecting a business owner who attacks his customer base.
William B Budner ESQ. July 11, 2012 at 05:38 pm
so patch will let "funky ladies" continue to comment and clean up their image, but not others? sounds like nepotism
Sarah Skibiski July 11, 2012 at 05:42 pm
Connie, Randy should have you do all the talking. You paint a much nicer picture then what was shown to us last night.
Kami July 11, 2012 at 06:01 pm
Hi Sarah,
I did read the original comments and I agree with you. On that note, it makes the challenge even more valid. We expect our children and our leaders to work through these kinds of flare-ups. We expect them (and ourselves) to be better people for having made mistakes; we long for change, but oftentimes it is simply our pride that precludes us from being the changed person we need to be. I'm still learning some lessons in life from my own hard headed-ness.I find that our *hardness* gets in the way, and leaves us with a hard knock, a hard road, a hard heart...or a hard lesson. Let's ditch the first three "hards" here and allow the lesson to unfold between all (regardless of "who" or what started it),
Jessica Johnson Salamon July 11, 2012 at 06:21 pm
If I understand this correctly, Randy's comments were deleted because of his insults, accusations, and downright name calling? While I understand that they hedge the Patch TOS for comments, removing them also helped Randy out because now he looks innocent to those who are just now finding this page and the rest of us looking like a rowdy band waving their pitchforks and torches at poor Randy. It would have done the community a far better service to leave the comments intact.
@Randy While some of us may not be 'customers' per your rather skewed definition, we ARE your community and every single person whom you termed a troll was a potential customer even using your definition. Your actions, however, have eliminated that possibility. Funny, this brings to mind something I learned in my training at Sea World when I started working there. They told us that for every negative customer service experience, a business loses 25 potential customers due to how the word would spread through that disappointed person's personal network. This was before the internet, Facebook groups, and blogs. You are the business owner, I'll let you do the math.
Jessica Johnson Salamon July 11, 2012 at 06:25 pm
No offense, Kami, but in addition to teaching my child and those around me basic manners, I also intend to teach them the value of their dollar. Letting them watch me spend my hard earned money at an establishment where the owner has gone out of his way to berate, insult, and belittle his community members and customers is a terrible lesson to teach my child. Yes, people get out of control and lose their tempers but this isn't one of those cases. Randy offered at best, an apology that insulted even more people and a ploy to get people into his store. All of the diplomatic speaking has come from his partner, not Randy. If this incident is a lesson on pride for anyone, it certainly isn't on the side of the customers and community.
Joseph Hughes July 11, 2012 at 06:30 pm
I sympathize with your plight and wish failure on nobody's business. With that said, the way your partner treated current and potential customers of your establishment is inexcusable and beyond disrespectful. Should people have called him names? Of course not, but there were many respectful and constructively critical comments in this thread that were met with the very same vitriol that the owner rightly criticized. Being passionate about your business is great. Being insulting is not. And it's our right as consumers to patronize the businesses we feel offer a worthwhile product and also whose proprietors treat us as patrons with respect. I know plenty of people who will now be voting with their dollars and taking their business to one of downtown Kent's numerous other eateries. And it's not our fault for doing so.
David Badagnani July 11, 2012 at 10:06 pm
This thread is very confusing to read because many people seem to be responding to comments that are not there. Can someone explain what is going on here?
Brent Pfeiffer July 11, 2012 at 10:18 pm
Would somebody PLEASE tweet or post screen shots on Facebook? I had a similar interaction with Randy on Facebook about six months ago.
I told him he wouldn't be in business another twelve months and he is proving me right!
Casey Myers July 11, 2012 at 10:42 pm
Please. This is no witch hunt. There is a lesson in all of this, but it's a lesson for Randy, not for anyone else. Here's the lesson:
Words and actions have consequences. And if you continually treat people with disrespect, they will keep their distance. If your livelihood depends on people giving you their hard-earned money, you either make it worth their while or you will fail. And I'm sorry, asking people to mend fences when they are being treated badly does not make for a healthy relationship. If both parties were in the wrong, that's one thing. But saying you should try to make it work with someone who is being abusive is pretty ridiculous.
Joseph Hughes July 11, 2012 at 11:16 pm
Here are Randy's comments: http://imgur.com/8xEQW
TM July 11, 2012 at 11:25 pm
I flagged some of the comments as inappropriate to the Patch Administrator. Discussing why the restaurant closes and the quality of the service and food is fine. However, when people start using fowl language and get off topic in a hostile and inappropriate manner, it has to be deleted.
Kami July 12, 2012 at 01:00 am
Casey, I don't accuse your thoughts of being "ridiculous." Nobody is implying that it is healthy to accept abuse, but browbeating someone who is out if line or being inflammatory accomplishes exactly what? If the man doesn't already regret his words then I would say he is ether pushed to the limit or lacks all empathy. How do you know which it is? I know that I am idealistic, but I believe in giving people a chance to evaluate a rough spot - and to heal it -before hanging them out to dry. If you (or I) ever have a rough spot, I hope that someone affords you a little compassion, no matter how wrong you (or I) might be.
Sarah Skibiski July 12, 2012 at 01:11 am
Basically what you missed was Randy responding to the posts above by calling people nasty stereotypes I'm unable to repeat. He also dismissed any less then perfect comment as being made by fake posters and trolls despite the fact that most us use our real names. In my first response in the thread, I shared my experience and simply said I thought it was a little pricey for what it was we didn't like the selections we made that day but was considering coming back to try something different. I was told not to come back and to take myself to McDonalds (in more colorful language). He also said repeatedly that anyone who wasn't directly in front of him in his store wasn't a customer and that only people who came in to confront him face to face deserved to be treated with dignity. This all happened last night and he came back this morning with a half hearted apology where he restated his opinion that all negative posters were trolls and no one not in front of him was considered a customer. Then all of his comments disappeared and his partner came on to tell us that he isn't really like that and gave us a breakdown of her severe medical issues. Those comments then disappeared too. Now here we are with several confused new readers. I'd love a link to the original screen shots or a copy of the original conversation before the deletes. I'm not sure if I'm able to post a email address, but I can be found on Facebook under the same name if anyone is willing to share them.
Sarah Skibiski July 12, 2012 at 01:35 am
Joseph Hughes, You rock! Thank You!
Paxton Crenshaw July 12, 2012 at 01:41 am
agreed - nice work.
Paxton Crenshaw July 12, 2012 at 01:50 am
kami, you're suggestion that we "mend fences" with him is beyond ridiculous. it's his issue and not ours and therefore, there is no fence to mend. don't put the blame on us for not appreciating all of the stress he is under - not my issue. he chooses how he runs his business and he also chose how he responded to our criticism. looks like he likes to dish it out but can't take it, in my opinion. like the saying goes, if he can't take the heat, stay out of the kitchen (ironic, eh?)
William B Budner ESQ. July 12, 2012 at 02:36 am
i tried to post the link earlier, it got deleted. glad to see it back up here.
Paxton Crenshaw July 12, 2012 at 03:08 am
"foul", not "fowl" - especially if you're going to be censoring our words...
Casey Myers July 12, 2012 at 03:28 am
Well, Kami, you can patronize his restaurant then. I'm sure he will welcome you as a customer. Does he deserve respect in the sense that he is a human being? Of course he does. Does he deserve my money after acting inappropriately and in a disrespectful way? No. There's a big difference. Having a successful business isn't an inalienable right. You earn it by being an asset to the community. Even an "idealist" like yourself has to concede that you reap what you sow.
john Jilopy July 12, 2012 at 03:33 am
True, like bad management
john Jilopy July 12, 2012 at 03:40 am
I totally agree with Paxton, I have heard numerous things about the owner, like him refusing to serve tap water - claiming that there is a law against it. Also, if you read over his comments on the facebook page, the negativity, bad attitude, and rudeness jumps right out at you. That kind of whining will not get very far in a competitive business environment. Just imagine what it will be like when he opens back up and there are 8 more food establishments in the new buildings to compete with...
Kami July 12, 2012 at 04:12 am
Paxton, I had a nice, thoughtful response for you, but it disappeared during the login process. In any case, before I leave this interesting little drama behind, I only suggest that folks look below the surface in situations like this. Far from ridiculous, that's a very compassionate approach.
Best to you, Kami
TM July 12, 2012 at 04:38 pm
Mr. Paxton, the Kent Patch is a forum for discussion not for name calling, foul language, and stereo typing. I flagged the comments to the administrator who then agreed with me and removed the inflamatory comments. Our children check the Kent Patch as well and unless it is restricted to adults only, that type of talk is not welcome.
Kami July 12, 2012 at 05:57 pm
Casey: Totally agree.
William B Budner ESQ. July 12, 2012 at 06:08 pm
censor your kids then, not OUR internet...
Paxton Crenshaw July 12, 2012 at 06:35 pm
perhaps i'm an amiss parent, but what the heck is being said on patch forums that children should be protected from? cursing isn't allowed and while i recall seeing the word "scumbag" somewhere, i would hardly consider that the "type of talk not welcome, restricted to adults only". what you possibly find offensive might be perfectly acceptable to others. therefore, i suggest you ask your kids to look away whenever you visit this website and simply leave the censorship to the editors.
TM July 12, 2012 at 09:11 pm
The censorship was left to the administrator. The ADMINISTRATOR is the one that removed the posts.
Grape Scarey July 17, 2012 at 02:48 pm
Man, I was expecting the screen shots of Randy's "meltdown" to be so much better. Dude seems fine. Gonna try some of that Lobstah Chowdah first chance I get, just to get the Dope Smoking Trolls mad!
john October 20, 2012 at 03:22 am
ive had to deal with randy on equipment and he is the worst person i have ever delt with in my entire life. i will be at his auction buying stuff for nothing when he goes belly up!
Note Article
Just a short thought to get the word out quickly about anything in your neighborhood.
Share something with your neighbors. Write a new post... What's up? Make an announcement, speak your mind, or sell something
Chris (Kit) Myers June 19, 2013 at 09:20 am
Yeah, it's tough having to cross railroad tracks on a bike trail provided by the taxpayers for youRead More to use free of charge. I feel your pain...
Matt Fredmonsky (Editor) June 19, 2013 at 01:25 pm
Thanks for the information Gary. Last I was told we can expect it to open this summer.
Mary June 19, 2013 at 05:42 pm
It's looking good. I can't wait!
Linda Davis, founder of Loved Ones of Prisoners, a support group for families.
Sa;;y June 16, 2013 at 05:05 pm
Linda, Kudos! Tough subject to not only approach but create a whole support group. I'm going toRead More pass judgement and say I think you are great!
Sa;;y June 16, 2013 at 04:59 pm
Paula, While I believe there are truly good people out there who have nothing but the bestRead More intentions for others, this story does not shock nor surprise me. I attended meetings with a friend who was court ordered. They couldn't drive and I figured I would sit with them instead of driving back and forth. AA claims not to be a religious sect but all the meetings and steps center around God. Not that I have a problem with God, but some people don't believe. Our courts (Judges) sentence people to attend meetings for DUI. I find this sad and irresponsible. One, it's religion. Two, you are sending alcoholics in to a group of other alcoholics who are not trained to help people with addiction. AA teaches people they are "helpless and powerless". Really? An individual has to find strength from within to fight the addiction. Telling people they are helpless isn't going to help. Alcoholism is usually tied to mental issues or illness. Going into a room and listening to other people's depressing rock bottom stories made me want to leave and go drink. Paradise Club....... hmmmmmmm...... I am not surprised. The only reason these court ordered sessions continue is that it doesn't cost the court any money. DUI's are a money maker for the courts, police and all the attorney's out there. Ah, but that's another story. I hope there is a happy ending for all of those above and others like them who have suffered under the guise of AA.
Amber Rodriguez June 13, 2013 at 12:30 am
I just want to let people know that Dandelion has been found, thank all of you who expressed concernRead More and kept your eyes out for him.
Michelle Fredmonsky-Harvey June 19, 2013 at 10:30 am
SO HAPPY to hear that !!!! :)
Matt Fredmonsky (Editor) June 5, 2013 at 03:25 pm
Does this not qualify? We're also the only news agency to report if he actually had an explosiveRead More device on him or not. Stories similar to what you've asked for almost all appeared last week. http://kent.patch.com/groups/editors-picks/p/man-arrested-after-threatening-to-set-off-bomb-at-kent-state_593fe0c4
Dave June 5, 2013 at 03:35 pm
Maybe it is just the start to a slow summer or a sign that there is nothing interesting going on inRead More Kent. The story you mentioned turned out to be pretty uneventful and more about a guy making false, not real, threats. The two stories that have seen the most face-time have been KRHS's valedictorian and the med helicopter. Maybe highlight achievements and products of local businesses we don't hear about. Run an interesting historical piece. Not trying to be argumentative but rather making a comment that the information provided as of late has been less than interesting.
amelfo June 7, 2013 at 05:39 pm
Matt -- no need to defend yourself. Considerate of you to respond, though.
Matt Fredmonsky (Editor) June 3, 2013 at 05:12 pm
It seems hardly anyone ever waits until the end of the procession to congratulate all the graduatesRead More at once.
lost cat is on the left in the photo
Patricia June 4, 2013 at 12:52 pm
I posted it to FB too, I live on Wolcott and I saw the flyer yesterday on a pole.
janetstavole June 4, 2013 at 11:00 pm
Thanks to everyone who is helping and has helped. Emmie is still missing but it helps to know soRead More many are looking out for her and us. Thanks again! Janet Stavole
janetstavole June 5, 2013 at 08:14 pm
Happy to report my cat was found....in a friends garage across 43 and about one quarter of a mileRead More away. Thanks to all of you who reposted our information on Facebook. Janet Stavole
Sue May 8, 2013 at 01:47 am
The school levy has passed. This is great news for the children of Kent. Thanks to everyone whoRead More voted for the levy.
Jim Williams May 8, 2013 at 02:05 am
Glad to see that 17% of Kent citizens were able to muster the energy to bother voting, and that theRead More majority of those few supported this very important issue. Congrats to the District for making the convincing argument. It's pretty clear that the chorus of "NO" that exists here on Patch is not representative of the majority.
Concerned Citizen May 8, 2013 at 02:58 am
Good voting LD
Teresa K. April 25, 2013 at 11:18 pm
I'm glad the League did their research. Have they ever researched and said: "no, we dont feelRead More the levy is needed?" For most of us, our research need only go as far as our wallets and income. If the schools with their million dollar budgets are feeling the crunch, imagine how average or lower average income homes are struggling. I am very suspect of the excellent w/ distincton rating and the asking of this levy at this time. How were we able to get that kind of incredible rating with NO ADDED FUNDS? Did the teachers wake up last year? Did the kids wake up? How did the school get such superior ratings THAT year and none in previous ones? why such a huge gap in time and ratings? The days of passing every school levy "just because", "we've never said no", "for the kids" or to keep our "property values" are over. The economy took care of that. No matter how you feel about the levy: PLEASE VOTE.
Sa;;y April 25, 2013 at 11:24 pm
I urge my fellow residents to send a message to the school board: The Board needs to face the factRead More of the current economic conditions involving the residents in the Kent city school district and come back with a request for a more reasonable millage. Otherwise, I think the levy will fail. Our city leaders encouraged businesses to come into the new development by granting concessions on taxes. Well, there goes the additional money!
Sue May 7, 2013 at 12:23 pm
Vote YES today for Kent children. Yes on the school levy.