More Residents use 'Citizen Action Center' on City Website
City manager says popularity of service increasing
More Kent residents are looking online for answers to common neighborhood problems, such as how to pay a parking ticket, according to Kent City Manager Dave Ruller.
The city manager posted on his blog Tuesday that interest in Kent's Citizen Action Center, an online portal on the city's website, is rising as residents and business owners search for answers to common questions about building permits, potholes and other issues.
"The number of clicks on our Frequently Asked Question page were up 59 percent from 2011 and 373 percent from 2010," Ruller wrote. "It’s great to see that we’re trending up."
To see more data and FAQs on the site, visit Ruller's blog on the topic.